Privacy Policy

Prolight Concepts (UK) Ltd and our affiliates know how important privacy is to our customers and our subscribers and we try to be as transparent as possible on how we collect, use, disclose, transfer and store your information. This privacy policy governs how we, the Prolight Concepts (UK) Ltd, use and protect the information given when you use this website. This policy sets out the areas where user privacy is concerned and outlines the requirements of the users, the website and of the Prolight Concepts (UK) Ltd.

We are committed to protecting your privacy and the information that we collect will be collected lawfully in accordance with the EU General Data Protection Regulation (GDPR) 2018. All this information we hold will be accurate and up-to-date. You can check the information we hold about you by emailing us at If you find any inaccuracies we will remove or modify them promptly.

We reserve the right to amend this policy at any time and for any reason and advise that the user checks back for updates to this policy regularly. Changes that are made to this policy will be posted on the site and will apply as soon as they are posted. By accessing or using our services after we have placed such a notice, you consent to the changes identified in the updated policy. To see when the policy was last updated check the effective date at the bottom of the policy.

Collection of information

We may collect personal information about you when:

• you take a service or product from us
• you contact us with an enquiry or in response to a communication from us
• you sign up to receive promotions of our products and services

We may take this information from you in a number of ways:

• Website
• Email
• Telephone (both fixed and mobile)
• In person

What information we may collect about you (if applicable):

• Name
• Email
• Contact details, shipping/billing address(es)
• Demographic information such as postcode, preferences and interests
• Other information relevant to promotions

Use of information

The information you provide or we hold about you may be used by us, the Prolight Concepts (UK) Ltd:

• For internal purposes/records
• To improve our products and services
• To possibly periodically send promotional emails about new products, offers and other information you may find of interest using the email address provided but only if prior consent has been given or you have subscribed to receive them
• To, from time to time, use your information to contact you for market research purposes. We may contact you for this via email, phone or mail. The information then may be used to help improve our products and services.

Disclosure of information

We will not disclose, sell or share your information to third parties for their independent marketing or business purposes without your prior consent.
We may however provide your information to the following entities:
Business Partners;

We may share your information with trusted business partners including Distributors, to provide you with products and services that you have requested. They may then provide you with information, promotional materials, advertisements and other materials to service your requirements.

Other parties when required by law;

• To comply with the law or compulsory legal processes (search warrant or other court order).
• To protect the rights, property and safety of Prolight Concepts (UK) Ltd and our business partners and customers.

The personal information, which we hold, will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

Security of information

We have put in place safeguards to keep your information provided online secure. The information you provide is kept private and stored securely until a time it is no longer required or no longer has use to Prolight Concepts (UK) Ltd. We do this in accordance with the EU General Data Protection Regulation (GDPR) 25th May 2018.

3rd Party Websites links

Please be aware that while visiting our site, visitors can follow links to other sites that are beyond our sphere of influence. Prolight Concepts (UK) Ltd is not responsible for the content or privacy policy of these other sites. This privacy policy applies solely to information gathered by the Prolight Concepts (UK) Ltd.


This website uses cookies to better the user experience on the site. Cookies are small files saved to your devices hard drive that track, save and store information about the users interactions and usage of the website. This allows the website to provide users with a tailored experience.

We advise that if you do not wish for cookies to be able to access your device you should take steps within your web browsers security to block all cookies from

Contact Us

If you would like further information or have any questions about this policy, or you wish to enquire about the data we hold about you, please contact us directly via one of the following. Your statutory rights are not affected.


Tel: 01254 704111

Prolight Concepts (UK) Ltd, Lumen House, Stancliffe Street, Blackburn, Lancashire BB2 2RP

Privacy Policy – V2.2 1st December 2020